How Sydney Photowalk built their brand in just 30 days from scratch using iChat Labs

Case Study: Automating Sydney Photowalk with iChat Labs

Client: Sydney Photowalk
Business: Photowalking Tours in Sydney, Australia

Sydney Photowalk, a popular photowalking tour company in Sydney, Australia, wanted to fully automate their business operations to handle their growing demand. With iChat Labs, they’ve achieved just that. Almost every aspect of their business now runs on autopilot, allowing them to focus on delivering exceptional experiences for their customers. Here’s how we helped them streamline and automate their operations:

Complete Website Built on iChat Labs:

We developed a comprehensive website for Sydney Photowalk, serving as the hub for all their offerings and activities. By using drag and drop website builder from iChat Labs, it was quite easy to build a stunning, functional website for Sydney Photowalk in no time.

Digital Store for Courses and Tours:

The website features a digital store where customers can easily purchase photography courses and book photowalking tours. This enabled Sydney Photowalk to offer more than just tours and gave them an opportunity to increase their revenue through other streams.

Individual Calendar Booking for Photowalks:

Each photowalk has its own calendar for booking, making it simple for customers to choose their preferred dates and times. It also enabled them to add as many products as they want, because of the fact that they can build unlimited number of calendars using iChat Labs.

Automated Appointment Confirmations and Reminders:

Once a booking is made, the system automatically sends confirmation emails and reminders, ensuring that participants as well as the tour leaders don’t miss their tours.

Integrated Payment Gateway with Mobile POS:

Payments are handled smoothly through an integrated payment gateway, complete with mobile POS options for on-the-go transactions.

Online Gamified Community for Members:

We created an online, gamified community where members can interact, share their experiences, and earn rewards, enhancing their engagement with the brand.

Affiliate Programs and Member-Listed Walks:

Sydney Photowalk now offers affiliate programs, and members have the ability to list their own photowalks on the platform, creating new revenue streams and expanding their offerings. This also helps with community engagement and growth fuelled by the fans.

Client Challenge:

Sydney Photowalk needed a comprehensive solution to manage their newly built business. With multiple photowalking tours, courses, and an active community, they required an all-in-one platform that could automate processes and support their vision. The challenge was to integrate all these functions into a seamless, efficient system.

The Result:

With iChat Labs, Sydney Photowalk has transformed into a fully automated business. From website management and booking systems to payment processing and community engagement, everything runs smoothly with minimal manual intervention. The automation not only saves time but also enhances customer satisfaction, allowing Sydney Photowalk to focus on creating memorable experiences for their participants.

Discover how iChat Labs can help you automate and elevate your business operations. Contact us here.